Cancellation Policy

If you need to cancel or reschedule your appointment, please notify our office at least three (3) business days in advance. Business days are Tuesday through Friday and exclude Saturdays, Sundays, and Mondays.
Examples:
• A Tuesday appointment must be canceled or rescheduled no later than the preceding Wednesday.
• A Wednesday appointment must be canceled or rescheduled no later than the preceding Thursday.
Appointments canceled or rescheduled with fewer than three (3) business days' notice will incur a $250 administrative fee.

No Show Policy

Patients arriving more than 10 minutes late may result in a shortened appointment or cancellation of your appointment if there is not enough time to complete the consultation. If your appointment is rescheduled or canceled due to late arrival, you will be charged a $75 fee.

If you do not call and do not show up to your appointment you will automatically be charged the no show fee of $250. Patients who are not present for their appointment will be considered a No Show and charged $250 on the day of the missed appointment. A continued history of no-shows (3 or more) may result in a dismissal from OPS. In accordance with state guidelines, a patient may be discharged from the practice following three (3) no-shows in a one-year period.